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PRIVACY POLICY

 

Gallery Garden Rooms & Glazing Limited
Last updated: 6 December 2025

Gallery Garden Rooms & Glazing Limited (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website:

https://www.gallerygardenrooms.co.uk/

If you have any questions about this policy or how your data is handled, please contact us at:
Cottage 1, The Old Bakery, Tackle Street, Brede, Rye, East Sussex, TN31 6DX
Phone: 0800 002 9500

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1. Who We Are

Gallery Garden Rooms & Glazing Limited is the data controller responsible for your personal data collected through this website.

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2. What Personal Data We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Telephone number

  • Postal address

  • Enquiry details and correspondence

  • IP address and website usage data

  • Device and browser information

  • Any information you voluntarily submit via contact or quote forms

We do not store or process payment card details directly on this website.

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3. How We Collect Your Data

We collect data when you:

  • Submit a form on our website

  • Contact us by phone or email

  • Request a quote

  • Browse our website (via cookies and analytics)

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4. How We Use Your Data

We use your data to:

  • Respond to your enquiries

  • Provide quotations

  • Arrange site visits, installations and aftercare

  • Communicate updates relating to your enquiry

  • Improve our website and services

  • Maintain legal, tax and business records

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5. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Your consent

  • Contractual necessity (to carry out work you request)

  • Our legitimate business interests

  • Legal obligations

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6. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

Where required by law, you will be asked for consent before non-essential cookies are used.

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7. Sharing Your Data

We do not sell or rent your personal data.

Your data may be shared only with:

  • Trusted installers or subcontractors

  • Delivery companies

  • Professional advisers (e.g. accountants)

  • Legal authorities when required by law

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Any third parties we work with are required to keep your data secure and confidential.

8. Data Storage & Security

We take appropriate technical and organisational measures to protect your data from:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

Data is stored securely and is only accessible by authorised personnel.

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9. How Long We Keep Your Data

We retain your data only for as long as necessary to:

  • Complete your enquiry or installation

  • Meet legal, accounting and warranty requirements

After this period, your data will be securely deleted or anonymised.

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10. Your Legal Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to certain types of processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

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11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party websites.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated revision date.

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